At BESPOKE, we pride ourselves on our ability to provide you with the highest level of satisfaction. We focus on open and clear communication to ensure a comprehensive understanding of your needs and wants. With the information obtained, we then meet internally with our ‘Council’ to discuss your best options during your stay.    

1. The process begins with you filling out a quick and easy informational form; for the purpose of revealing your particular interests.

2. We then setup a conference call or a face-to-face meeting to introduce ourselves personally and obtain more detailed information about your trip expectations.

3. The next step is meeting with our ‘Council’ who gives advice based on your specific interests.

4. With the recommendations of the ‘Council’ as a framework, we compile other resources to then tailor your detailed schedule.   

If at any point you are dissatisfied at a BESPOKE scheduled venue/event, you are encouraged to contact us via cell phone/email.

We guarantee that we will provide an alternative option (Plan B). We are available 24/7. It is our duty to make sure your experience in New York City is a satisfying and enjoyable one.